Meet the team.

Leadership Team


Adam Farrar
Adam Farrar Chief Executive Officer

Evan Lucas
Evan Lucas Chief Technical Officer

Aaron Phillips
Aaron Phillips Chief Strategy Officer

Release Team


Ryan Mottley
Ryan Mottley Release Marshall

SCRUM TEAMS

Team Wayne


Chris Borsheim
Chris Borsheim Technical Product Owner

Matthew Jackson
Matthew Jackson SCRUM Master/Integrations Developer

Darin Spivey
Darin Spivey Backend Engineer

Ryan Tallmadge
Ryan Tallmadge Backend Developer

Josip Radan
Josip Radan UX Product Designer

Sasa Foric
Sasa Foric Frontend Developer

Eric Hofstetter
Eric Hofstetter Frontend Developer

Michael Streeter
Michael Streeter Frontend Developer

Claude McCracken
Claude McCracken Quality Assurance Engineer

Raquel Guarino
Raquel Guarino Content Strategist

Seeking the Purr-fect Match
Seeking the Purr-fect Match This could be you.

See Open Positions

SCRUM TEAM

Team Garth


Chris Borsheim
Chris Borsheim Technical Product Owner

Matthew Jackson
Matthew Jackson SCRUM Master / Integration Developer

Eric Satterwhite
Eric Satterwhite Backend Developer

Justin Griffith
Justin Griffith Backend Developer

Dominic Pace
Dominic Pace Frontend Developer

Raquel Guarino
Raquel Guarino Content Strategist

Josip Radan
Josip Radan UX Product Designer

Sasa Foric
Sasa Foric Front End Developer

Rob Sheely
Rob Sheely Frontend Developer

Ilya Avrukin
Ilya Avrukin Quality Assurance Engineer

Launch Your Career
Launch Your Career This could be you.

See Open Positions

Jobs

Open Positions


Ready to join the squad? Check out our open positions and apply for the one that best matches your skill set.

Site Reliability Engineer (SRE)

Are you on a quest to obsessively learn, experiment, and provide powerful infrastructure solutions? As a Site Reliability Engineer, you’ll be partnered with Help.com’s infrastructure team. SREs work side by side with the CTO, developers, and fellow SREs to build, maintain, scale, and monitor the Help.com platform.

Apply Now

React Native Mobile Developer

Are you React Native expert who loves coding gorgeous, user-friendly interfaces from mockup designs and wire-framing? If so, Help.com is looking for you. Our React Native Mobile Developer position not only requires passion for UX design but extensive experience with React/React Native and at least 3 years with frontend JavaScript development.

Apply Now

UX Product Designer

Are you the kind of person that’s always analyzing the user experience? Do you enjoy conducting user-based research, interpreting data, and bringing everything together to create satisfying sitemaps and positive customer journeys? If this sounds like your speed, then you could be Help.com’s next UX Product Designer.

Apply Now

Technical Product Owner

We’re looking for our next visionary. As Technical Product Owner, you should be a stellar communicator who can help build roadmaps that will take our team and software to the next level. Product Owners will own and groom backlogs, document new feature implementations, and collaborate with all levels of the organization.

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Software Engineer (Backend – Node.js)

Help.com is looking for a highly skilled backend developer who specializes in Node.js and JavaScript. Our Node.js Backend Engineer will help us build out our API-driven microservices architecture while simultaneously adapting to the ongoing changes and directional shifts of a startup. Having three or more years experience developing modern stacks, frameworks, and/or technologies will set you apart from the rest.

Apply Now

Senior Software Engineer (Backend – Node.js)

Node.js experts with a minimum of 10 years professional experience developing modern stacks and technologies are encouraged to apply to our Senior Software Engineer position. The ideal candidate is not only active in the open source community, but is deeply familiar with JavaScript, has API design experience, and displays a strong understanding of systems involving real-time interactions.

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Quality Assurance Engineer

If you like finding bugs, automating tests, writing JavaScript, and have a strong attention to detail, this position might be right for you. At Help.com, our Quality Assurance positions require 2 years of experience. With an expert QA on board, we’d like to harness your knowledge in areas such as JavaScript, automated testing, Selenium, and cross-browser testing.

Apply Now

Software Front-end Engineer (React.js)

Passionate about UX?  Have more than years working in JavaScript?   As a Software Front-end Engineer you’ll be tasked with translation of designs, wireframes, and mockups into highly composable code.   Webpack, Redux, ES6, Flow, & Jest experience is a huge win.

Apply Now