Senior Software Frontend Engineer (React.js)

Job description


At Help.com, we want to help eliminate terrible customer service experiences and make good experiences great. Waiting around for agents to locate your account information, lookup a company policy, or see your previous interaction history will become a thing of the past. 


We're just getting started so you have the chance to come in and help us build new products on a small, agile team. Your contributions will be felt immediately and you'll be able to help us shape our products and development path.


We are predominantly in the JavaScript/Node.js ecosystem but are developing a micro-service architecture that gives us immense flexibility in our choice of languages and tools. We take pride in making sure that our APIs are well documented, our code is well tested, and our team understands what we're building and why. 
 

As a Senior Software Frontend Engineer (React.js) at Help.com, you will work on our Frontend Engineering team in Austin, TX. The ideal candidate enjoys solving usability challenges, building reusable components, architecting new creative solutions to big problems, and contributing to well-structured, highly performant code.


Requirements

Required Duties & Skills for a Senior Software Frontend Engineer (React.js)

  • You are excited about working at a startup and on a small, talented team.
  • You are excited about JavaScript, React.js, Apollo, and/or messaging systems, and can explain the benefits and detriments of these technology choices.
  • Translate designs, wireframes, and mockups into highly composable code
  • You are active in the open source community or have a desire to start contributing; our software engineers are constantly learning, using, and contributing to open source projects.
  • You care deeply about code quality, performance, and execution, but aren’t a dogmatic perfectionist.
  • You don’t mind helping out on other areas of the stack if necessary.
  • You are comfortable in an environment where projects are time-sensitive.
  • Adapting to changes in products, projects, and direction won’t throw you for a loop.
  • You are excited to help drive architectural decisions while helping to level up those around you

Qualifications and Experience for a Senior Software Frontend Engineer (React.js)

  • 5+ years working with front-end JavaScript development
  • Extensive involvement with React and its ecosystem. Experience in some/all of the following: Webpack, Flux/Redux, ES6+, Flow, Typescript, Jest, Babel.
  • Experience developing cross-browser compatible applications across the most used browsers and versions
  • Background in JavaScript testing frameworks such as Jest and Enzyme, RESTful web services, and Git
  • Passionate about UX, and styling 

Nice-to-Have Skills for a Senior Software Frontend Engineer (React.js)

  • Prior experience launching a new product for a startup
  • Strong familiarity with CSS Flexbox, CSS Grid, CSS in JS/other react based CSS solutions
  • Background in building cross-platform native applications using Electron and React Native
  • Experience using GraphQL and Apollo or Relay clients in a production application

All of our positions are based in our office in Austin, TX. We offer competitive compensation, an unlimited vacation policy, as well as fully paid medical benefits (health, dental, vision) for eligible employees. Best of all, we have the energy, agility, and fun of a startup.


Help.com is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We are unable to sponsor visas at this time, so all candidates must be legally authorized to work in the US.