Choose a job you love, and you will never have to work a day in your life. – Confucius

Jobs

Open Positions


Ready to join the squad? Check out our open positions and apply for the one that best matches your skill set.

Site Reliability Engineer (SRE)

Are you on a quest to obsessively learn, experiment, and provide powerful infrastructure solutions? As a Site Reliability Engineer, you’ll be partnered with Help.com’s infrastructure team. SREs work side by side with the CTO, developers, and fellow SREs to build, maintain, scale, and monitor the Help.com platform.

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React Native Mobile Developer

Are you React Native expert who loves coding gorgeous, user-friendly interfaces from mockup designs and wire-framing? If so, Help.com is looking for you. Our React Native Mobile Developer position not only requires passion for UX design but extensive experience with React/React Native and at least 3 years with frontend JavaScript development.

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UX Product Designer

Are you the kind of person that’s always analyzing the user experience? Do you enjoy conducting user-based research, interpreting data, and bringing everything together to create satisfying sitemaps and positive customer journeys? If this sounds like your speed, then you could be Help.com’s next UX Product Designer.

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Technical Product Owner

We’re looking for our next visionary. As Technical Product Owner, you should be a stellar communicator who can help build roadmaps that will take our team and software to the next level. Product Owners will own and groom backlogs, document new feature implementations, and collaborate with all levels of the organization.

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Software Engineer (Backend – Node.js)

Help.com is looking for a highly skilled backend developer who specializes in Node.js and JavaScript. Our Node.js Backend Engineer will help us build out our API-driven microservices architecture while simultaneously adapting to the ongoing changes and directional shifts of a startup. Having three or more years experience developing modern stacks, frameworks, and/or technologies will set you apart from the rest.

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Senior Software Engineer (Backend – Node.js)

Node.js experts with a minimum of 10 years professional experience developing modern stacks and technologies are encouraged to apply to our Senior Software Engineer position. The ideal candidate is not only active in the open source community, but is deeply familiar with JavaScript, has API design experience, and displays a strong understanding of systems involving real-time interactions.

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Quality Assurance Engineer

If you like finding bugs, automating tests, writing JavaScript, and have a strong attention to detail, this position might be right for you. At Help.com, our Quality Assurance positions require 2 years of experience. With an expert QA on board, we’d like to harness your knowledge in areas such as JavaScript, automated testing, Selenium, and cross-browser testing.

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Software Front-end Engineer (React.js)

Passionate about UX?  Have more than years working in JavaScript?   As a Software Front-end Engineer you’ll be tasked with translation of designs, wireframes, and mockups into highly composable code.   Webpack, Redux, ES6, Flow, & Jest experience is a huge win.

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