Ready to join the team?

Check out our open positions and apply for the one that best matches your skill set.

Software Frontend Engineer (React.js)
Engineering
  • Austin, United States
Senior Software Frontend Engineer (React.js)
Engineering
  • Austin, United States
Software Engineer (Backend – Node.js)
Engineering
  • Austin, United States

Our team

The people behind our company

Evan Lucas
Chief Technology Officer
Ryan Mottley
Backend Engineer
Raquel Guarino
Content Strategist
Michael Streeter
Lead Frontend Engineer
Darin Spivey
Lead Backend Engineer
Jillian Flook
Frontend Engineer
Manny Pamintuan
Backend Engineer
Adam Farrar
Chief Executive Officer
Eric Hofstetter
Frontend Engineer
Chance Eakin
Frontend Engineer
Claude McCracken
Quality Assurance Engineer
Ilya Avrukin
Quality Assurance Engineer
Chris Borsheim
Director of Product Management
Mike Pearson
Site Reliability Engineer
Pat Webster
Senior Development Operations Engineer
Jesus Ochoa
Quality Assurance Engineer
Trent Boyd
Frontend Engineer
Eric Satterwhite
Senior Backend Architect
Ana Goodwin
User Experience Engineer

Perks & Benefits

All work and no play makes our staff dull and grumpy. That’s why we encourage our team to take advantage of all the perks that Help.com has to offer. Enjoy the benefits of working with a flexible startup that understands you and your needs.

  • Health Insurance - Your health is our priority. We offer fully paid medical benefits for you and your family.
  • Unlimited PTO - You have a life outside of work. Take care of family, run important errands, rest up and relax with unlimited paid time off.
  • Work From Home Opportunities - Sometimes you just need a day away from the office. We are fully equipped to make your work from home days productive and fulfilling.
  • Casual Dress - No suit and tie necessary. Dress casually with the help of company shirts, socks, and swag.
  • Dog Friendly - At Help.com, everyday is Bring Your Dog to Work Day. We love seeing Fido and Fluffy at the office.
  • Modern Platform - Help.com uses highly available technologies including Node.js, microservices, and cloud hosting.
  • Complimentary Lunch & Snacks - A hungry developer is not a happy developer. Focus on the big picture with free on-site lunches and snacks.
  • Company Events - In our free time, we play board games, practice ax throwing, escape rooms, dabble in Top Golf, and more.
  • Senior Level Talent - We’re building a team with senior level talent to engineer scalable customer service software.
  • Free Parking - Forget the stress of parking downtown. We’ve got plenty of free parking for whatever you drive.
  • Easy Access to Metro Rail - Not a fan of driving? We’re two blocks from the Capital MetroRail stop at Kramer station.

Office Location

11000 Metric Blvd Austin, TX 78758

Austin

11000 Metric BlvdAustin, TX 78758