Are you on a quest to obsessively learn, experiment, and provide powerful infrastructure solutions? As a Site Reliability Engineer, you’ll be partnered with Help.com’s infrastructure team. SREs work side by side with the CTO, developers, and fellow SREs to build, maintain, scale, and monitor the Help.com platform.
Are you the kind of person that’s always analyzing the user experience? Do you enjoy conducting user-based research, interpreting data, and bringing everything together to create satisfying sitemaps and positive customer journeys? If this sounds like your speed, then you could be Help.com’s next UX Product Designer.
We’re looking for our next visionary. As Technical Product Owner, you should be a stellar communicator who can help build roadmaps that will take our team and software to the next level. Product Owners will own and groom backlogs, document new feature implementations, and collaborate with all levels of the organization.
Meet the Team
We are an Agile/SCRUM-led company composed of backend and frontend developers, QA, DevOps, UX product designers, product owners, and more. Learn more about the people at Help.com
About the Platform
We’re proud to tell you about our 93% or higher test coverage. Deployed in the Google Cloud and developed via microservices, our code is highly functional and won’t leave you cleaning up someone else’s mess
I can’t remember a single conversation where I envisioned someone’s head on fire while they were talking!
In my years of experience, this is the best, most talented, easiest to work with team I’ve found. The company really cares about its employees, and it shows!
…..But I think the thing that I like the most has been the unwillingness to take shortcuts.
We set high standards for ourselves to make Help.com the kind of company we want to work at: we sit down to lunch together, we don’t bullshit each other, and we all learn from each other.
I have never worked with a more friendly, open minded, skilled, or knowledgeable group of people than I have since coming to work at Help.com